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CompTIA A+ 220-1002 Dumps PDF Free Download

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[220-1002 Dumps] Latest CompTIA 220-1002 Exam Practice Questions

Secondly, It took quite a bit of time to practice.

QUESTION 1 #

A user is trying to install a very large .dmg file on a Windows computer but is receiving an error message.
Which of the following is causing the error?
A. Small hard drive
B. Insufficient RAM
C. OS compatibility
D. Folder permissions
Correct Answer: C

QUESTION 2 #

A user who is running Windows 10 logs into a machine and notices that shared drives are missing, the “My Documents”
the folder is empty, and personal settings are reset. Which of the following would be required to resolve the issue?
A. Remove the registry entry and rename the local account folder
B. Delete or rename the local user folder
C. Run DISM and re-add the local power user account
D. Remove the user account in Credential Manager and restart the PC
Correct Answer: C

QUESTION 3 #

Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk
ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem. Select the appropriate
issue from the \\’ issue\\’ drop-down menu. Then, select the MOST efficient resolution from the \\’Resolution\\’ drop-down
menu.
Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve
drop-down menu.

Hot Area:

Correct Answer:

BSOD Uninstall Application Safemode

QUESTION 4 #

A technician needs to connect to a network switch in a remote location. The technician wants to make sure the data
passed over the wire is encrypted so it cannot be read by someone using a sniffer. Which of the following connection
protocols should the technician use?
A. Telnet
B. SSH
C. SMB
D. HTTP
E. SFTP
Correct Answer: B

QUESTION 5 #

A user wants to see the workstations present on the LAN in a workgroup environment.
Which of the following settings must be enabled to make this possible?
A. Turn off public folder sharing
B. Turn on network discovery
C. Use 128-bit encryption
D. Turn on file and folder sharing
Correct Answer: B

QUESTION 6 #

A technician receives an invalid certificate error when visiting a website with port 443 enabled. Other computers on the
same LAN do not exhibit this symptom. Which of the following needs to be adjusted on the workstation to fix the issue?
A. Date and time
B. UEFI boot mode
C. Logon times
D. User access control
Correct Answer: A

QUESTION 7 #

A SOHO technician needs to upgrade two computers quickly and is not concerned about retaining user settings. The users currently have Windows 8 and want to upgrade to Windows 10.
Which of the following installation methods would the technician MOST likely use to accomplish this quickly?
A. Unattended installation
B. Remote network installation
C. In-place upgrade
D. Clean installation
Correct Answer: A

QUESTION 8 #

A technician is called to troubleshoot a user\\’s Windows workstation that fails to boot. The user reports that, after updating the workstation\\’s graphics driver to a beta version, the machine gives a “Stop” error on every boot Which of the following should the technician complete to resolve the issue?
A. Boot the workstation in safe mode and disable the graphics driver system tray menu
B. Boot the workstation in safe mode with networking and install the latest stable graphics driver.
C. Boot the workstation in safe mode and disable Windows driver signing requirements
D. Boot the workstation in safe mode with Command Prompt and enable Driver Verifier with standard settings
Correct Answer: A

QUESTION 9 #

Which of the following would MOST likely be connected to a computer Id provide electricity in case of a blackout?
A. Battery backup
B. Surge suppressor
C. Portable generator
D. Power inverter
Correct Answer: A

QUESTION 10 #

Joe, a technician, has his daily plans forwarded to him by his supervisor. Upon arrival to the external to the second support call of the day, Joe realizes the issue will require much more time than initially scheduled, and several support calls will not be completed. Which of the following would be the appropriate action for Joe?
A. Contact his supervisor so the supervisor can make schedule changes.
B. Move the appoints to the next business day.
C. Reach out to a colleague to assist in completing the jobs.
D. Continue to work on the current call and get to the others as soon as possible.
Correct Answer: A

QUESTION 11 #

After receiving a replacement smartphone. a corporate user is able to open some emails but is unable to open
encrypted emails. Which of the following troubleshooting steps should a technician take NEXT?
A. Place the previous certificate in escrow.
B. Verity the installation of S/MIME on the phone
C. Ensure the user public key is in the global address list
D. Instruct the user to wait for synchronization to complete.
Correct Answer: D

QUESTION 12 #

Joe. a user, is receiving automated replies but does not remember sending any emails to those recipients He checks the sent items folder and sees email messages he did not send Which of the following would be the BEST way to resolve this issue?
A. Reset Joe\\’s email password
B. Set up a rule to delete the automated replies
C. Mark the automated replies as spam
D. Rebuild Joe\\’s profile
Correct Answer: A

QUESTION 13 #

Malware has been identified on a critical system that is currently quarantined. Which of the following should a technician
do after the malware symptoms are correctly identified?
A. Educate the power used for that system.
B. Schedule weekly scans and run routine updates.
C. Disable System Restore.
D. Remediate the infected system.
Correct Answer: B

At last

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