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A project manager is meeting with top management executives and presenting a project status report. The Chief
Information Officer (CIO) and other executives complain that the meeting is taking too long and not providing summary
information on the project\\’s progress.
Which of the following should the project manager be presenting?
A. Project issue
B. Project dashboard
C. Project schedule
D. Project milestone
Correct Answer: B

A vendor has accepted a proposed project from a customer.
Which of the following is MOST likely to be the first document created by the project manager?
A. Project charter
B. Project management plan
C. Project statement of work
D. Project schedule
Correct Answer: C
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 299

A project manager wants to ensure that a detailed overview of a new kitchen fits the client\\’s standards. Which of the
following will the project manager MOST likely work to accomplish?
A. Detailed project schedule to deliver on time
B. Gate reviews to capture the progress and feedback
C. Reasonable number of changes to maintain quality
D. Wide range of time between the start and end of the installation
Correct Answer: B

A customer has requested a new feature be included in the next iterative release. The customer has agreed to move a
previously planned feature to a subsequent release and increase the budget. Which of the following is the MOST
appropriate scheduling action?
A. Analyze the critical path and update the WBS with the new feature
B. Add the new feature and reprioritize the product backlog
C. Add the new feature to the next sprint and move the old feature to the following sprint
D. Conduct a retrospective with the team to discuss the change and introduce the feature
Correct Answer: C

A project manager is trying to explain to a stakeholder why projects are progressively elaborated upon. Which of the
following is the BEST explanation?
A. In the beginning, projects entail a degree of uncertainty that needs to be specified.
B. In the beginning, projects have start and finish dates that require elaboration.
C. In the beginning, projects are part of a program that requires coordination.
D. In the beginning, projects start with detailed inputs that need to be explained.
Correct Answer: A

A new project manager is working in an environment where resources report to another supervisor. The project
manager is having difficulty with a particular member and wants to escalate the issue. Which of the following documents
should the project manager consult?
A. Issue log
B. RACI chart
C. Risk management plan
D. Organizational chart
Correct Answer: B

A key stakeholder asks the project manager for additional features. Which of the following documents should the project
manager refer to before responding to this request?
A. Process diagram
B. Change control plan
C. Balanced scorecard
D. SWOT matrix
Correct Answer: B

One of the tasks on a project\\’s critical path is progressing too slowly. The team member who is responsible for
completing the task is assigned to multiple projects with aggressive deadlines.
Which of the following roles has the responsibility of resolving the issue?
C. Project sponsor
D. Project scheduler
Correct Answer: B

A local company is part of a hostile takeover by a multinational conglomerate. The Chief Executive Officer (CEO) directs
that all meetings be conducted via video conference to save costs and expedite communication. This scenario is an
example of:
A. outsourcing.
B. corporate acquisition.
C. internal reorganization.
D. process change.
E. relocation.
F. resource management.
Correct Answer: B

A team has been assembled and assigned a project to reduce recent, unanticipated production cost overruns. Which of
the following tools should the project team select to determine the possible origins of the increased costs?
A. Pareto chart
B. Fishbone diagram
C. Process diagram
D. Run chart
Correct Answer: B

A project team is mainly based in a metropolitan area. The team also has members in a remote area, where Internet
access is limited and unstable.
Which of the following factors will MOST likely influence the communication methods used in the project?
A. Personal preferences
B. Technological factors
C. Language barriers
D. Cultural differences
Correct Answer: B
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 270

A project manager who is part of a global team wants to have a team building meeting and decides to hold a video
Which of the following is MOST likely to be the main challenge the influences this decision?
A. Geographical factors
B. Language barriers
C. Cultural differences
D. Technology factors
Correct Answer: A
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 259

A project sponsor approaches the project manager with a change request. During the conversation, the project sponsor
claims to understand the impact of the change to the project length and has the budget to handle the cost. The sponsor
also tells the project manager to send whatever needs a signature. The project manager\\’s NEXT step should be to:
A. document the change
B. implement the change
C. communicate the change
D. prioritize the change
Correct Answer: A

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